Legal access follows local law and clear terms
Our Legal notice sets the conditions for opening, using and maintaining an account with us. Before account access, we may require a clear account path and phone verification so the account details match the person requesting access. Eligibility depends on local law, and the service is
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available only where local law permits. The notice also explains how payment records are matched when you use DANA, OVO, GoPay, QRIS, virtual account or bank transfer. We keep the wording available for you to read before sending account or wallet details. If a rule changes,
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we update the Legal page and identify the relevant section rather than hiding the change inside a cashier screen. The same policy applies when you reach the lobby from Jakarta, while your local eligibility remains your responsibility to confirm.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
